Privacy Policy

Who we are

This policy describes how Torongo (“we”, “us”) collects and uses information when you visit our website, submit a project request or contact form, or use our client portal.

Information we collect

• Contact details you provide (name, email, phone, company).
• Project and message content you submit through our forms.
• Account credentials and profile information if you create a portal account.
• Basic technical logs (IP address, browser type, timestamps) for security and rate limiting.
• Files you upload for project requests or shared project delivery.

How we use information

• Respond to inquiries and project requests.
• Operate the sales and delivery workflow (leads, meetings, proposals, projects).
• Provide client portal access, notifications, and file sharing.
• Secure the platform and prevent abuse.

Sharing

We do not sell personal information. We may use infrastructure providers (hosting, email delivery, object storage) solely to operate the service. Access inside our team is limited to people who need it for delivery or support.

Retention

We keep inquiry and project records for as long as needed to deliver services, meet legal obligations, and maintain business history. You may request deletion of account data where legally allowed.

Your choices

Contact us at [email protected] to access, correct, or request deletion of personal information we hold about you.

Changes

We may update this policy from time to time. Continued use of the site after changes means you accept the revised policy.